Effective Date: July 26, 2015
The Publishing House of the Evangelical Lutheran Church in America, d/b/a Augsburg Fortress Publishers, owns and operates this website (this “Site”) on behalf of its Sparkhouse division (“Sparkhouse,” “we,” “us,” and “our”). This Privacy Notice (this “Notice”) describes our commitment to privacy and reflects the importance we place on earning and keeping your trust.
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If you have any questions about this Notice or our privacy practices, please contact us by e-mail at firstname.lastname@example.org, by phone at 800.960.9705, or by mail at Sparkhouse Family Customer Care, 510 Marquette Ave., 8th Floor, Minneapolis, MN 55440-1209.
Scope of This Notice
This Notice applies to the information we collect from or about individuals through this Site. It does not apply to information we collect through other channels, such as over the phone or in person. Some of the information we collect through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be nonpersonally identifiable, such as your IP address.
We have provided this Notice so that you will know what information we collect, how we use this information, the types of third parties with whom we may share this information, and some of the choices that are available to you.
Please take a few minutes to review this Notice before using this Site. By using this Site you are consenting to the collection, use, and disclosure of your information as set forth in this Notice. If you do not agree to be bound by this Notice, you may not access or use this Site.
In General. We respect your right to make choices about the ways we collect, use, and disclose the information you provide on or through this Site. We strive to provide choices to you at a meaningful time and in a meaningful place. This Notice describes some of your other choices, such as your choice to opt out of receiving “cookies.”
Do Not Track Mechanisms. Your browser may deliver a “Do-Not-Track (‘DNT’) signal” to this Site. Because of the changing state of technology and indecision within the technology and marketing industries regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.
Previously Expressed Preferences. You may be able to change previously expressed preferences regarding how we use information you provide on or through this Site. For example, if you have provided your contact information and receive periodic emails from us, you may decide to stop receiving those emails by clicking the “unsubscribe” link in an email’s footer. You may be able to change other preferences through an account you create on this Site. Otherwise, please contact us using the information provided above.
This Notice May Change
This Notice describes our current policies and practices with regard to the information we collect through this Site.
We are continually improving and adding to the features and functionality of this Site and the services we offer through this Site. As a result of these changes (or changes in the law), we may need to update or revise this Notice. Accordingly, we reserve the right to update or modify this Notice at any time, without prior notice, by posting the revised version of this Notice behind the link marked “Privacy Notice” at the bottom of each page of this Site.
Your continued use of this Site after we have posted the revised Notice constitutes your agreement to be bound by the revised Notice. However, we will honor the terms that were in effect when we gathered information from you. You may access the current version of this Notice at any time by clicking the link marked “Privacy Notice” at the bottom of each page of this Site.
Types of Information We Collect
Information You Manually Provide. We collect the information you manually provide (using your keyboard, mouse, or touchscreen) when you use this Site. For example, we collect the information you provide when you make a purchase, sign up to receive our emails, engage in an online chat with a customer service representative, contact us with questions, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information.
Information from your browser or device. We collect information that is sent to us automatically by your web browser and/or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, the pages you visit, and data on the content you interact with, stream or download. The information we receive may depend on your browser or device settings.
The information we receive from your web browser and device is not, in and of itself, personally identifiable. Generally, we use this information in the aggregate to help us improve this Site and make it more compatible with the technology used by our visitors. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.
Information Collected by Cookies and Other Technologies. We use “cookies,” web beacons, and other technologies to collect information. For example, we may use these technologies to collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page. We also use these technologies to support certain features of this Site. For example, we use these technologies to personalize your experience when you use this Site and to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits.
The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.
How We Use Personal Information Collected Through This Site
Generally, we use the information we collect through this Site:
- to provide the information, products and services you request;
- to provide you with effective customer service;
- to provide you with a personalized experience when you use this Site;
- to contact you with information and notices related to your use of this Site;
- to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
- to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);
- to improve the content, functionality and usability of this Site;
- to better understand your needs and interests;
- to improve our products and services;
- to improve our marketing and promotional efforts;
- for security, credit or fraud prevention purposes; and
- for any other purpose identified in any other applicable agreement between you and us.
Information About Third-Party Cookies
In addition to the cookies we deliver to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, click here.
Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites.
You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to us.
In addition, if you would like to opt-out of having interest-based information collected by certain entities during your visits to this Site or other websites, please click here. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.
How to Access, Update or Correct Your Information
If you have created an account on this Site, you may be able to access, update or correct your information through your account settings. Otherwise, you may need our help. Please contact us using the information provided above. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify.
Steps We Take to Safeguard your Personal Information
We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of information you submit on or through this Site. Unfortunately, no website, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that your information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.
How We Share Your Information
With Third–Party Vendors. We may share information collected through this Site with third-party vendors who act for us or on our behalf. For example, we use third-party vendors to design and operate this Site; to conduct surveys; to store and distribute content; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.
With Our Affiliates. Sparkhouse is a division of Augsburg Fortress Publishers (“AFP”), the assumed name of the Publishing House of the Evangelical Lutheran Church in America. Information collected through this Site may be shared among AFP’s various divisions and with its affiliates. These affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Notice. However, before sharing your information in this fashion, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.
With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.
In Aggregate or De-identified Form. We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share with third parties information about how particular individuals use this Site, but only when the data has been de-identified cannot reasonably be re-identified. (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. We may provide basic demographic information (gender and age) in conjunction with providing Individualized Data. Third parties typically use this information for analytical purposes and to market their own products and services. We will take reasonable efforts to ensure that third parties cannot and do not re-identify Individualized Data, including by contractually prohibiting them from doing so.
As Part of a Business Transfers. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with or are acquired by another organization, or if we liquidate our assets and sell them individually. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Notice and the privacy preferences you have expressed to us.
As Described in a Click–Through Agreement. We reserve the right to disclose your information as described in any click–through agreement to which you have agreed.
Children Under the Age of Thirteen
We are proud of this Site and we strive to ensure that it does not offend people of any age. However, this Site is not intended for children or minors under the age of thirteen years without the permission of a parent or guardian. If you believe that a child has submitted personal information on or through this Site without the consent and supervision of a parent or guardian, please contact us using the information provided above so that we can take appropriate action.
Links to Other Sites
This Site may contain links to websites operated by other organizations, including websites operated by our third-party vendor and other third parties. This Notice does not apply to information collected on any of these third-party websites. When you access third-party websites through a link on this Site, please take a few minutes to review the privacy notice posted on that site.
This Site Is Owned by U.S. Corporation
Sparkhouse is a division of Augsburg Fortress Publishers (“AFP”), which is the assumed name of the Publishing House of the Evangelical Luthern Church of America, a U.S. corporation. The servers that support this Site may be located in the United States or elsewhere. While it is in our possession, your information may be stored in databases maintained by us or our third-party vendors on servers and data storage devices located in the United States or elsewhere. Data protection laws vary by country; however, we will process your information in accordance with this Notice no matter where our data is stored. If you are located in a country outside the United States, by using this Site you consent to the transfer of your information to the United States or to anywhere in the world we decide, in our sole discretion, to store data.
This Notice shall be governed under the laws of the State of Minnesota United States of America without regard to its conflicts of law provisions.