Signing in and accounts
Why should I sign in?
Signing in makes shopping quicker and easier by storing:
- Order History
- Digital Resources you have purchased
Need help? Start here to find answers to common questions.
Signing in makes shopping quicker and easier by storing:
Go to the Sign In page (this link is also found in the upper right of each page, prior to signing in), complete the brief form, and you're all set.
Go to the My Account page (this link is also found in the upper right of each page, after signing in).
Sign-in information can't be deleted, but it can be deactivated. To prevent your sign-in information from being used to place an order, contact Sales and Service Monday through Friday, 8 a.m. to 4:30 p.m. (Central):
Click on the Forget your password? link; (also found in the Sign In page) enter your email address for your account and instructions on how to reset your password will be sent to you. If you can’t access your email, contact Sales and Service Monday through Friday, 8 a.m. to 4:30 p.m. (Central):
Orders can be purchased using Visa, MasterCard, Discover/NOVUS, or American Express.
We use 128-bit Transport Layer Security (TLS) technology to encrypt all transactions and account information. View our privacy policy.
When you successfully place an order online, you'll see an order confirmation screen. You'll also get a confirmation email. You can sign in to access your order history (including pending orders) at any time.
Yes, for downloadable resources. We cannot ship physical product overseas at this time.
The availability of each product is shown on its product page. Availability is updated in the store every 15 minutes during business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m. (Central).
Shipping time depends on the selected shipping method, shipping distance, and availability of the purchased item(s).
You are not charged for additional shipping if your order contains items with varying availability, resulting in multiple shipments.
Yes! Go to My Orders in the My Account area (once signed in) to see all of your Beaming Books orders. Any orders that haven’t yet been delivered will provide a status note and, if relevant, a link to track your order via FedEx.
For items you wish to return, confirm the item meets the following criteria:
Send items meeting these criteria, with proof of purchase by a secure, pre-paid, and traceable method to:
Attn. Returns Dept.
1517 Media Distribution Center
22880 Quicksilver Dr
Dulles, VA 20166
Contact Beaming Books Sales & Service Monday through Friday, 8 a.m. to 4:30 p.m. (Central):
Shipping options and approximate delivery times for in-stock items (including order processing time), are as follows:
Standard shipping is sent via FedEx SmartPost: 7-10 business days
Ground shipping is sent via FedEx Ground: 5-8 business days
Expedited shipping is sent via FedEx Two-Day: 4 business days
There will be no additional shipping charge. If your order contains a mix of in-stock and out-of-stock items:
If your order only includes items that aren't in stock, you'll be charged for your selected shipping method at the time of purchase, and items will ship as soon as they are available.
If your order arrives damaged, contact FedEx within five business days to report the damage. Save the packing slip and packaging materials for evidence.
Then, contact Beaming Books Sales & Service Monday through Friday, 8 a.m. to 4:30 p.m/ (Central) and we will work with you to settle the claim:
If you place an order from a state where Beaming Books has a physical presence (a permanent facility, or a store at an event), you will need to pay sales taxes. Beaming Books is a division of Augsburg Fortress.
After you complete your purchase, you'll receive an email with a link to download. You can also access your download(s) by signing in at any time and going to the My Downloads area of the Beaming Books site.
Downloads come in three formats:
Click the links above to download software for free.
If your internet connection fails, just refresh the page and start again.
If your software won't play an audio or video file, try to download the file again, and try re-installing the media player.